I have purchased from Motoaggrandize previously which is why I came back but I didn’t expect the service to have dropped so badly .
Below are the list of troubles I faced
1. The order is was dispatched way later than stated in the website
2. Worst customer response by far . I called atleast 8-10 times but no one ever answered and neither called back . There was no response on what’s app . There was no response on the website help section . I sent a msg on both platforms .
3 .after I received the package . The frame sliders don’t fit since the given is incorrect . I tried calling back but again no one responded . I’ve attached the conversation snap as well
4. The radiator guard does not have any instructions with it .
It’s really sad to have experienced all this from a brand like Motoaggrandize .
I would really appreciate if someone gets in touch with me so I can get my problem solved
Name : Rahil
Mobile : [****]
Order number :103072
I have been asked to provide 50 rupees to enable Cash on Delivery. I did it on Gpay but no response even after calling the number. This service is really bad. About product. The quality looks sturdy
One of the best frame slider, build quality is awesome, very strong